CMAA - Certified Medical Administrative Assistant

The Certified Medical Administrative Assistant (CMAA) credential is offered by the National Healthcareer Association (NHA). CMAAs are responsible for various administrative duties and often have direct patient contact. It demonstrates the ability to perform routine administrative tasks in a physicians’ office, nursing home, hospital or clinic to keep it running efficiently.



As a CMAA you may perform some of the following tasks:

• Operate computer systems or other types of technology to accomplish office tasks
• Greeting patients and helping them fill out forms
• Answer calls, schedule appointments, and maintain files of patients
• Update and maintain patient and other practice information
• Coordinate the collection and preparation of operating reports such as time and attendance

By attaining CMAA certification, students validate their training and competence, and assure allied health employers that they are qualified for entry-level positions. Furthermore, hospitals, physicians’ offices, nursing homes and other healthcare facilities may give preference to candidates with medical administrative assistant certification.

Prerequisite: Anatomy & Physiology with Medical Terminology - included with course